How Bailiwick Cut Rollout Pricing From Weeks to Minutes
Bailiwick, an ePlus Technology company, installs and maintains technology for Fortune 500 organizations across North America, where pricing a project means accounting for travel to thousands of sites at once.
What used to take me probably weeks takes me 15 minutes.
Chris Shepherd · Solution Strategist, BailiwickBailiwick, an ePlus Technology company, installs and maintains technology for Fortune 500 organizations across retail, hospitality, restaurants, manufacturing, and financial services in North America. Pricing that work means accounting for travel to thousands of sites at once, and for about a decade the company has used Maptive to do it, mapping a customer’s entire site list and exporting the location data its pricing process runs on. Chris Shepherd, a Solution Strategist who bids the work, says Maptive turned an analysis that once took weeks into one that takes minutes. The map does the geography, and the pricing stays Bailiwick’s own.
Key outcomes
- Travel-cost analysis that once took weeks now takes minutes.
- A customer’s entire site list, often thousands of locations, mapped and exported into Bailiwick’s pricing process.
- Faster, more competitive bids on large, time-sensitive projects.
- Close to 20,000 sites mapped on a single map when a project calls for it.
- About a decade of use, after Maptive built the export capability Bailiwick needed to adopt it.
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What Bailiwick Builds for Major Retailers
Bailiwick handles large technology rollouts for many of the country’s biggest organizations. Its crews install the equipment a modern store runs on, from point-of-sale systems and barcode sensors to security cameras, electric-vehicle chargers, and the app-controlled cabinet locks now common on retail floors. The work reaches sites in every kind of location, from dense metro areas to towns hours from anywhere.
Delivering it depends on a national network of contractors and technicians and on knowing what it costs to send them where the work is. Shepherd prices that work, and geography is the variable that decides if a bid is both competitive and profitable.
Bailiwick rolls out technology nationwide, and the cost of reaching every site can decide a bid.
One Price Across Thousands of Scattered Sites
A customer typically hands Bailiwick a long list of sites and expects a single price to service all of them. Some sit within easy reach of a dispatch city, others are hours away, and the work is priced on a site-by-site basis. Bailiwick has to fold the travel to each of those locations into a single number that wins the bid and still covers the technicians and a margin.
Before Maptive, building that number meant working through site lists, distances, and regional costs by hand. On a national footprint, that process could run for weeks.
Every scattered site has to fold into one price that wins the bid and still pays the crew, and by hand a large project could take weeks.
Maptive at the Front of the Bid
Maptive is where a project starts. Bailiwick loads the customer’s site list, sees every site on a single map, and exports the location data that its pricing process turns into a bid. When a project is large, the map still handles it. Shepherd has plotted close to 20,000 sites on a single map.
How Bailiwick converts that data into a final price is its own proprietary work, refined over 30 years and treated as a competitive asset. Maptive is the tool the process runs on, not the method itself, and Bailiwick keeps every pricing decision in-house. What the company will point to is the reliable export of mapped sites, and when Bailiwick first signed on, Maptive built the features the workflow required to make the fit work.
The ability to map a full site list and export it cleanly is the capability Bailiwick needed most, and the reason it adopted Maptive.
A Decade of Faster, More Competitive Bids
Ten years in, the payoff is speed on the bids where time is shortest. Large bids often come with short turnarounds, and compressing weeks of travel-cost analysis into minutes lets Bailiwick respond to opportunities it would otherwise struggle to price in time. Asked for the biggest benefit of the platform, Shepherd points to that time saved above anything else.
Maptive is now used beyond his own desk, with licenses across the scheduling and sales teams who draw on the same maps for labor and pricing work. For a daily user, the routine is quick once learned, and a finished analysis takes only a few minutes, the time it takes the map to build.
Asked to sum up the value, Shepherd keeps it to the time savings and competitive edge it gives.
What used to take me probably weeks takes me 15 minutes.
Bailiwick’s decade with Maptive shows what the tool can do for any company that prices work across a wide geography. The hardest part of a national rollout is the travel, and putting thousands of sites on one map turns that problem into data a team can act on quickly. Maptive supplies the map and the export. The pricing, and the edge it gives, stay Bailiwick’s own.
About Bailiwick Services, LLC, an ePlus Technology, inc. Company
Bailiwick, an ePlus Technology company, is a managed IT services provider that specializes in deploying complex, large-scale technology initiatives. As a partner to some of the best-known brands in North America, Bailiwick is known for creative problem solving and for building solutions that accelerate growth and profitability for its clients. With more than 30 years of experience and long-standing Fortune 500 relationships, the company is recognized for its consistent care, quality, and urgency. For more information, visit bailiwick.com.
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